No need to go anywhere
Report your claim quickly from home, at work or straight from your mobile phone.
✓ DEVICE INSURANCE ONLINE
When something happens,
When something happens,
you can solve it online.
Report a claim in just a few minutes. No branch visits, no needless paperwork, and full visibility at every step.
QUICK SEARCH
ⓘ You'll find the number in the certificate we sent you by e-mail.
Start with a single number
Enter your certificate number, the device serial number, or the unique number of a claim you've already reported.
CLAIM
Check status →
You'll find the claim number in your e-mail
After you reported the claim, we sent you a summary and a PDF certificate of claim registration by e-mail. It contains a unique number. To check the claim status, enter this number above and click the button.
WHY ONLINE
Reporting a claim online is
Reporting a claim online is
fast and convenient
We'll guide you through the whole process step by step. You always know what needs to be done and what's happening right now.
Stay in control of your claim
See online at any time which stage your case is in.
An accurate description speeds up processing
The more accurately you describe how the claim occurred, the faster we can handle everything.
From reporting to resolution
1
We find your contract
We verify the device and the validity of the insurance.
2
You describe the event
We only ask the questions that are needed.
3
You upload the documents
Attach photos straight from your phone.
4
You track the processing
We'll notify you of every change.
SATISFACTION
Clients rate us
Clients rate us
4.8 out of 5 on average
We collect ratings directly in the app after a claim is settled. Here's what people most often say.
★★★★★
„Škodu jsem nahlásil z telefonu za pět minut a průběžně viděl, v jaké je fázi. Perfektní."
Martin K. iPhone · poškození displeje★★★★★
„Žádné zbytečné papírování. Všechno online a rychle vyřízené. Za mě OK!"
Jana P. MacBook · reklamace★★★★☆
„Prehľadné, dokumenty som mal stále poruke. Len by som uvítal viac informácií o výplate."
Peter S. iPad · odcudzenie
AKTUALIZACE
Web nově mluví slovensky i anglicky
Spustili jsme slovenskou a anglickou verzi webu. Jazyk přepnete kdykoli v pravém horním rohu — vaše volba se zapamatuje.
Read more → AKTUALIZACEHlášení škody je nově kompletně online
Škodu nahlásíte během pár minut z pohodlí domova — bez návštěvy pobočky a zbytečného papírování. Průběh vyřízení pak sledujete online, krok za krokem.
Read more → NOVINKAPřehled smluv a škod na jednom místě
V klientské zóně teď najdete všechny své smlouvy, certifikáty i dokumenty a stav nahlášených škod přehledně pohromadě.
Read more →WE'RE HERE FOR YOU
Report a claim →
Had a claim?
Start right away. You can save a report in progress and finish it later.